Clinical Application Specialists [Medical] (KL)
Job Summary
Provide after-sales support for clinical products by extending clinical expertise, delivering product training, and ensuring customer confidence in product use.
Responsibilities:
- Provide Clinical Applications Training / CME to customers.
- Attend product and clinical training
- Deliver internal product and clinical training to the sales team
- Compile Clinical Case Support for patient treatments.
- Implement and manage customer-specific account strategies to drive utilisation.
- Document and manage all relevant customer activities.
- Communicate customer feedback to the appropriate functions within the company.
- Support the Sales team by demonstrating products to potential customers.
- Represent the company at trade shows and exhibitions
Requirements:
- Bachelor’s Degree in Nursing or a relevant field.
- Registered Nurse with at least 2 years of experience in OT/ICU.
- Problem-solving skills: Able to address client needs during training and troubleshooting.
- Communication skills: Strong oral communication to explain complex information and train users.
- Customer service skills: Able to interact professionally with customers in a polite and positive manner.
- Possess own transport & willing to travel outstation
Benefits
- Attractive basic salary based on your working experience.
- Be part of a passionate and collaborative medical team
- Enjoy a supportive work environment with opportunities for growth